Shipping Policy
This Shipping Policy explains how TreeFrog Peptides processes, ships, and manages orders for peptide products offered for research use only.
Flat shipping rate: $9.99
Free shipping on orders over $150
TreeFrog Peptides makes reasonable efforts to process and ship orders in a timely manner. Shipping timelines are estimates only and may be affected by order volume, inventory availability, payment review, carrier operations, weather, compliance checks, or other circumstances outside our direct control.
Orders are generally processed after payment authorization and order review are completed. Processing time may vary depending on product availability, shipping destination, fraud-prevention review, holidays, weekends, and order volume. An order is not considered shipped until it has been transferred to the carrier.
Any shipping or delivery timeframe shown on the website, during checkout, or in order communications is an estimate only and is not a guaranteed delivery date unless expressly stated otherwise. Once a package is in the carrier's possession, delivery timing depends on the carrier's network, routing, service levels, and local conditions.
When tracking is available, TreeFrog Peptides may provide shipment confirmation or tracking details after an order has been dispatched. Carrier scans, estimated delivery dates, and tracking events are controlled by the shipping carrier and may not update in real time.
Customers are responsible for providing complete and accurate shipping information at checkout. TreeFrog Peptides is not responsible for delays, losses, returns, or extra carrier charges caused by incorrect, incomplete, or undeliverable addresses submitted with an order.
If TreeFrog Peptides determines that an order cannot ship within the timeframe originally stated, we may update the shipping timeline, contact you regarding the delay, or, when required, provide the option to continue waiting or cancel the unshipped portion of the order. Delay handling and refund treatment remain subject to applicable law and our Refund & Return Policy.
If your order arrives damaged, appears incomplete, or shows delivery issues, please contact TreeFrog Peptides promptly with your order number and any available photos or shipment details. We may review carrier tracking, shipment records, and the condition of the package to determine the appropriate resolution.
TreeFrog Peptides may update this Shipping Policy from time to time to reflect operational, carrier, legal, or business changes. The effective date on this page will be updated when revisions are posted. For shipping questions or order support, please contact TreeFrog Peptides through the contact page or support channel listed on our website.
Treefrog Peptides products are intended for research purposes only. They are not approved for human or veterinary use, diagnosis, or treatment.
